We operate a complaints procedure in line with NHS policy, we investigate and respond promptly to complaints, keeping you informed throughout.

We compile an annual report of complaints and submit to NHS England, a copy is available on request using the email address below.

If you have any comments or complaints with regards to Homeward Pharmacy, you can contact our  team using the following email address:


Homeward Pharmacy is open 9am - 5pm, Monday to Friday.


Additional Documents:


Homeward CPPQ assessment 2017-18 for NHS