Resources - Important statutory notices and links to NHS campaigns

Your prescription journey
A brief description of the journey your prescription takes between being ordered at your GP surgery and being delivered to your door
Homeward Pharmacy Practice Leaflet

Clinical governance requirements for pharmacies as laid out in paragraph 28(2)(a)(i) of Schedule 4, Part 4, of the National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 require your pharmacy to produce a practice leaflet containing approved particulars in respect of the pharmacy.

Prescription Charges
A NHS issued poster relating to prescription charges. It's message to patients is 'don't assume you're entitled'
Are you claiming free prescriptions? If so then don't assume you're entitled. You could have to pay up to £100 as well as your prescription charge. Check before you tick. This eight page document explains who is entitled to free NHS prescriptions and how to claim them. If you are still unsure after reading it there are useful contact numbers provided at the rear
Pharmacy patient questionnaire
All pharmacies are required to conduct an annual community pharmacy patient questionnaire (sometimes referred to as the Patient Satisfaction Questionnaire). The questionnaire allows patients to provide valuable feedback to community pharmacies on the services they provide
Help Us Help You:
On 4th February 2019, NHS England launched a Help Us Help You ‘Pharmacy Advice’ campaign, which positioned pharmacies as the 1st place to go to for advice on minor health concerns, such as coughs, colds, tummy troubles and aches & pains. For more details plese visit the NHS page 'How your pharmacy can help'
Children's Oral Health
The Children’s Oral Health campaign in community pharmacy will take place from 13 May – 13 June 2019, to coincide with and complement National Smile Month. The pharmacy campaign is aimed at children under the age of 5 years and their families/carers

Further useful information may be obtained by following these links: The following apps can be recommended to families/carers to help them care for children’s teeth:
Electronic Repeat Dispensing
For repeating medication, subject to approval from your GP, a batch of repeat prescriptions covering up to 1 year can be issued by your surgery to your pharmacy which has the following benefits: