Privacy Notice for D&M Gompels Pharmacy

At D&M Gompels, we are committed to protecting and respecting your privacy. This Privacy Notice explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. This notice also outlines your rights in relation to your personal information and how to contact us.

Information We Collect

We may collect and process the following types of personal information:
Contact Information: Including your name, address, phone number, and email address.
Prescription and Medical Information: Information related to your prescriptions, medical history, and health conditions, which is necessary for the provision of pharmacy services.
Payment Information: For processing transactions and payments for goods and services.
Communication Preferences: Your preferences for receiving communication from us.

How We Use Your Information

We use your personal information for the following purposes:
Providing Pharmacy Services: Dispensing prescriptions, offering health advice, and managing your healthcare needs.
Order Fulfillment: Processing orders for products and services and delivering them to you.
Communication: Sending important information, updates, and promotional offers.
Legal Obligations: Complying with legal and regulatory requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Healthcare Professionals: To provide you with appropriate medical advice and services.
Service Providers: Third-party partners who assist in fulfilling orders and delivering services.
Legal Authorities: When required by law or to protect our rights and safety.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your personal information.
  • Withdraw your consent at any time where we rely on consent to process your personal information.
  • Request the deletion of your personal information, subject to legal requirements.
  • Object to processing based on legitimate interests or direct marketing.
  • Lodge a complaint with a supervisory authority.

Security

We are committed to ensuring the security of your personal information. We have implemented appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:

D&M GOMPELS LIMITED

Head Office: 1 Bank Street, Melksham, SN12 6LE
Email: [email protected]
Phone: 01225 702198

Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for legal reasons. Please review this notice periodically to stay informed about how we are protecting your information.

This Privacy Notice is effective from 2023.